We've written an Introduction to bufferbloat problem that we believe is both accessible to non-technical readers and informative to techies. We recommend you start there to get a feel for the nature and scope of the problem.
There's also a Glossary that goes into more technical depth on bufferbloat-related terminology.
Our project has very active mailing lists live on which we're developing anti-bufferbloatr fixes, diagnostic ttools, documentation, and other fun things. You cam also look at a ToDo list of projects that need work.